Refund & Return Policy
At Winner Institute, we strive to ensure the satisfaction of our customers with the services we provide. However, we understand that there may be circumstances where a refund or return is necessary. Please review the following policy for information on our refund and return procedures:
- Course Cancellations:
- If Winner Institute cancels a course for any reason, registered participants will be notified promptly, and a full refund will be issued.
- Participant Cancellations:
- Participants who wish to cancel their enrollment in a course must notify Winner Institute in writing (via email or letter).
- Refund eligibility is determined based on the following timeline:
- Full refund: If cancellation is requested within [X days/weeks] prior to the start date of the course.
- Partial refund: If cancellation is requested after the course has commenced, a partial refund may be issued based on the number of sessions attended.
- Refund Processing:
- Refunds will be processed using the original payment method whenever possible.
- Processing times may vary depending on the payment provider and financial institution.
- Course Materials and Resources:
- Course materials and resources provided by Winner Institute are non-refundable once accessed or downloaded.
- Damaged or Defective Products:
- In the event that physical course materials or products purchased from Winner Institute are damaged or defective upon receipt, please contact us immediately for assistance.
- Refusal of Service:
- Winner Institute reserves the right to refuse service, terminate enrollments, or revoke access to courses for individuals who violate our terms of service or engage in inappropriate conduct.
- Contact Us:
- If you have any questions or concerns regarding our refund and return policy, please contact us at [your contact information].
Policy Updates:
Winner Institute reserves the right to update or modify this Refund & Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the responsibility of users to review this policy periodically for updates.
By enrolling in our courses or purchasing our products, you agree to abide by the terms outlined in this Refund & Return Policy.
